12 Customer Service Representatives from APS Healthcare submitted salaries.
Current CEO: Susan Weaver
Status: Active
APS Healthcare, also referred to simply as APS, works with Medicaid agencies, employers, state and local governments, Taft-Hartley Funds, labor trust groups and health plans to develop and implement healthcare solutions. The company’s goal is to become the “behavior change expert in healthcare” by providing solutions that help its members overall health and wellbeing while reducing healthcare costs. Some of the services offered by the company include:
• Behavioral health • Clinical coordination and utilization review • Disease management and care coordination
The Centers for Medicare and Medicaid Services have designated APS as a QIO-like organization. Therefore, the company has the authority to offer pre-admission screenings, education and training and waiver management services.
The company was formed in 1992 as a behavioral health company. Sooner after, APS expanded its service offerings to become a specialty health services company. The company has 20 million members and serves more than 40 percent of the Medicaid population in the United States. APS, headquartered in White Plains, N.Y., is a privately-held company. In addition, the company offers government and commercial programs throughout the United States and in Puerto Rico.
APS employs approximately 1,800 people. Those looking for APS Healthcare careers have options available in customer service, case management, operations and Information Technology (IT).
The company has received many awards. In 2010, APS received the Care Continuum Alliance (DMAA) Leadership Award for Outstanding Government Program and the DMAA Leadership Award for Outstanding Provider Engagement Initiative. The company has also received awards for case management, disease management and for provider engagement initiatives.
The company’s culture has roots in its behavioral health origins. It uses this knowledge to deliver complete health management services to its members and customers. The APS culture stresses the ability to integrate experience, technical skills and local operations to keep open communication regarding the services people need. The company says it has the ability to bring together all healthcare players, including participants, practitioners and payers. People working at APS Healthcare should believe that this strategy helps improve clinical outcomes and financial results for the company’s clients.
APS Healthcare offers a full benefits package. Employees receive paid holidays and floating holidays, medical, dental and vision insurance, a 401(k) plan with a company match, company-paid short- and long-term disability, life and supplemental insurance and paid vacation and sick days. APS Healthcare benefits also include transit and parking reimbursement programs, an employee assistance program and wellness plans and discounts.
President is the highest paying job at APS Healthcare at $126,000 annually.
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