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5 Passenger Services Representative Reviews

Passenger Services Representatives give their job an average rating of 3.6 out of 5.0. The Passenger Services Representatives happiest with their jobs are employed by American Airlines with an average rating of 4.5 while the Passenger Services Representatives least happy with their jobs work for Worldwide Flight Services with an average rating of 2.6.

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Passenger Services Representative at Worldwide Flight Services
Person You Work For 2.1 / 5 People You Work With 4 / 5 Work Setting 4.5 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 1.1 / 5
Passenger Services Representative at American Airlines
Person You Work For 4.9 / 5 People You Work With 4.8 / 5 Work Setting 4.8 / 5
Support You Get 4.9 / 5 Rewards You Receive 3.1 / 5 Growth Opportunities 4.1 / 5
Company Culture 4.8 / 5 Way You Work 4.9 / 5
Passenger Services Representative at American Airlines
in Los Angeles, CA

Please give us a one liner to describe this review.

"AA - not what it used to be."

What do you like about working at American Airlines?

"Training was strong."

What don't you like about working at American Airlines?

"Employee environment was toxic."

What suggestions do you have for management?

"You will always have difficulty retaining good entry level employees when senior employees doing same job are paid on legacy tiers with legacy benefits and they spread negativity with impunity."

Passenger Services Representative Career Rating Comparison

3.6
All Passenger Services Representatives
4.5 Highest Rated Passenger Services Representatives is at American Airlines (2)
2.6 Lowest Rated Passenger Services Representatives is at Worldwide Flight Services (8)
Passenger Services Representative at Air France

Please give us a one liner to describe this review.

"It was an intership"

What do you like about working at Air France?

"the fact that you can have various job (ticket counter, boarding gate, customs, ticketing, lounge, baggage service)"

What don't you like about working at Air France?

"I don't like to work until very late at night"

Passenger Services Representative at Continental Airlines
in Los Angeles, CA

What do you like about working at Continental Airlines?

"travel benefits"

What don't you like about working at Continental Airlines?

"salary, employe interaction with management"

What suggestions do you have for management?

"get new Management"

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