9 Senior Service Desk Analyst Reviews
Senior Service Desk Analysts give their job an average rating of 3.8 out of 5.0. The Senior Service Desk Analysts happiest with their jobs are employed by C3i with an average rating of 4.3 while the Senior Service Desk Analysts least happy with their jobs work for Reebok with an average rating of 3.6.
Submit a Review"Always busy, always dealing with calls and walk-in customers in this environment."
"I really enjoy the ability to mentor the level ones. Additionally I enjoy working with the other seniors at the desk to collaborate our individual ideas to come up with solutions for certain scenarios. In regards, the things I dislike about this job are all of the micromanagement that occurs here and how everyone is entirely too concerned about what you're doing every second of the day - I mean EXACT second of the day. Additionally they make horrible choices in regards to promoting and hiring."
"It has been a great learning experience - aside from that, I'm ready to move on to bigger career moves."
Senior Service Desk Analyst Career Rating Comparison
"I love working with computers, but not stupid questions on how to reset password."
Please give us a one liner to describe this review.
"Great if you didn't mind staying in the position you were hired for."
What do you like about working at Public Company Accounting Oversight Board?
"I loved the benefits and the 6 weeks of leave."
Do you have any tips for others interviewing with this company?
"The benefits are great but don't expect to go anywhere for at least 5 years because thats how long it took one of out techs to move up from tech to tech lead and that was after they hired and fired 4 people for that position."
What don't you like about working at Public Company Accounting Oversight Board?
"They hired from outside the company first before hiring within."
What suggestions do you have for management?
"They should look at the employees within before looking to the outside for help and give people a chance to move up."
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