Social Security Administration Employee Job Reviews in the United States

"The company management team displayed Bias Practices forcing individuals to either retire, job changes, and moral issues. The environment can be extremely difficult due to management bias practices."

"Pros - Good work like balance - Job stability - Solid government benefits (medical, TSP retirement, PTO etc) Cons - Little to no flexibility when problem-solving - Severely overworked and understaffed - Outdated technology"

"Great career, for those who are interested in helping fixed-income individuals. Predictability in all aspects, including career path, hours worked vs at home, and work expectations. Time in grade primary determining factor for advancement rather than ingenuity. Terrible technology."

"I've worked at SSA for the past two years. For the most part the training was very stressful and difficult to understand. Also the ability to move up into being a full BA was to strict and difficult. But overall I enjoyed the time that I had spent with my co-workers and boss. Overall I wouldn't say that it was a positive experience but it really was an interesting one."

"I worked for the social security administration for 10 months as a decision writer. The work I did involved a lot of detail oriented writing where knowledge of medical terms and legal terms is very important I appreciated having the opportunity to develop new skills and knowledge with them. They have to make decisions with limited information working under tight deadlines."

"Social Security is an environment full of committed professionals. They strive to be better and to make the processes and procedures in place more efficient. Helping people on a daily basis is tantamount to the core of The Social Security Administration. Pros: Meaningful work. Leave Time Credit Hours Cons: Slow to adapt Highly Regulated"

"I work right now for the federal government, unfortunately this work environment is poor due to this branch being understaffed."

"I"ve worked for the Social Security Administration in many different jobs including management ending my career in IT Support. SSA has been very accommodating with personal issues when necessary and has a fair salary and vacation/sick leave policy."

"Very stressful work. Very good pay. Change management constantly."

"I’ve worked for Marriott/Starwood Hotel Properties for over 5 years along with SSA for 1. Each company has provided a wonderful experience in regards to my contracting career and excited to show my talents with this company moving forward."

"Like any government agency, the Social Security Administration has many positive aspects as well as drawbacks."

"I worked as a contract CSR for SSA from September 2018 until July 2019. Overall, I found the agency as a whole to be an awesome place to learn about the government."

"Great company. Lots work. Tons of OT."

"Pay is low for hourly workers starting around $8/hr, and they're charged for meals daily (no brown-bagging). Open positions are almost never posted internally. FT positions are posted online with education requirements that hourly staff usually doesn't meet so they think they're not eligible. Then those spots are often filled by outsiders without degrees either. There is almost no ethnic diversity among middle management and higher. Poor management of individuals; few opportunities for promotion--they let an employee go because she requested a raise after over 2 years of work that was stated in her contract; cheap; dishonest."

"Best job I ever had. Very fair place to work with excellent benefits."