StarTek

(19 reviews) Submit Review

CEO: Chad A Carlson
Founded: 1987 (37 years old)
Company Size: 20 - 49
Industry: Business Support Services
Headquarter: Denver , CO
Website: https://www.startek.com

StarTek: Latest Job Openings, Reviews and Ratings & Profile wise Salary Distribution

We currently have 2 open jobs at StarTek. We've calculated that the average salary at StarTek is $22K based on 300 user-submitted salaries A total of 19 StarTek employees gave StarTek an average happiness rating of 2.9 out of 5.0.

At A Glance

19 reviews

Latest Job Openings at StarTek

Job Profile	Job Location	Description	Date of Opening
Job Profile Customer Service Representative	Job Location Scott Depot, WV	Description Must live within the state of West Virginia for this position*** About Startek Startek is a global leader in providing new-age customer experience...	Date of Opening 10/29/2024
Job Profile Customer Service Representative	Job Location Mansfield, OH	Description · Troubleshoot customer's wireless network, devices, and other mobility services · Utilize and navigate through multiple computer tools and systems...	Date of Opening 10/29/2024

View all 2 Jobs »

StarTek Salary Distribution

See all 300 StarTek salaries

115 Customer Service Representatives from StarTek submitted salaries.

$26K Customer Care Representative

$38K Supervisor

$65K Operations Manager

$19K CSR

$45K HR Manager

$63K Recruiting Manager

$21K Technical Support Representative

$24K Technical Support Engineer

$33K Technician

StarTek Reviews and Ratings

Submit a Review

BlissScore 2.9

21%

14%

29%

14%

21%

View all 19 StarTek Reviews »

8 Anonymous Employees from StarTek submitted reviews

1.1 When I first started working for Startek there was 3 locations in Canada. Now there is none after October 30, 2020. The only way anyone should work at startek is if you exhausted all options, from being a garbage man, to working retail or at other call centers. Startek is the worst. I wasted 12 years of my life there. I wasted a lot of years there. Management has no direction, they play favorites with people,(example: if your chummy with management they will move you up, no matter how good you are or how bad you are), they will kiss your butt until they don't need you, and that is a short time. They would rather put someone who kisses butt, does very little work in management positions, than someone who works hard. The work is strenuous. You have over 5+ programs that crash on a daily basis, and management takes their time in getting those issues resolved. You are expected to know them the back of your hand immediately, and asking questions to anyone they drag you down. They look at you and they give you this look like get away from me. As for the incentives, unachievable for 90% of the building, they make them unreachable for anyone to get, only a few people. The workplace, everyone gets sick, only a few people wash their hands. Time off requests, i booked my holidays for my wedding and honeymoon 6 months in advance. It took them till 3 days before my wedding to get them booked. Any other time off requests, were like tooth and nail, if you couldn't get time off, you took sick days, even though you booked them months in advance. Friendships happen, relationships and marriages have happened at startek. That would be the only good thing. But as i said, apply for every other job before Startek, i cannot stress that enough. Unemployment and welfare maybe stressful but working at startek is so much more stressful. If there is good ratings on this site, its because someone was paid to put it on here.

8 Anonymous Employees from StarTek submitted reviews

1 I applied twice with this company and also sent emails back like it tells you to. And ALSO called the phone that put with the email to call the Human Resource. YOU think that the number would automatic go into the main office so that you could leave a message. WRONG!!!! It goes directly into that person's home. So here I'm calling this number thinking that it goes into the office at 1:00 am. And the person answers on the other end. IF YOU DON'T WANT people calling, you need to leave hours that YOU are AVAILABLE to talk to. Don't call me and tell me that you are going to pursue other people, when basically it's your FAULT for this.

3 Customer Care Representatives from StarTek submitted reviews

2.2 have more fun events maybe, have health and wellness classes, teach meditation and have a walking track around the site.. and give rewards other than just candy

StarTek Careers & Info

StarTek Overview

StarTek was founded in 1987, and it got its start as a packaging company. One of its very first contracts was for packaging Microsoft software, which later turned into customer support for that very same word processing software. StarTek’s headquarters are in Denver, Colorado, but the company maintains 17 locations in Canada, Costa Rica, Honduras, The Philippines, and the United States.

StarTek may have started as a packaging company, but today, its primary focus is in providing major telecommunications companies in the United States with customer support via call centers. StarTek also provides outsourced call center support for a number of industries, which includes customer support for several major ISPs.

StarTek Job Information

StarTek employs over 9,000 employees worldwide, and the majority work in the United States. U.S. employees receive training, holidays, overtime and time off that are all paid for by StarTek. In addition to this, employees get a comprehensive dental, insurance, medical and vision care plan that covers all bases with a flexible spending account to help save for any medical or dependent care expenses.

StarTek’s workplace environment calls for business casual clothing, and the company provides a paid employee assistance program. This program includes childcare, elder care, caregiver, legal and financial referrals.

What jobs pay the most at StarTek?

VP of Information Technology is the highest paying job at StarTek at $151,000 annually.

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