1 CIA Technician Reviews

CIA Technician at Best Buy

Please give us a one liner to describe this review.

"OK place to get something on your resume."

What do you like about working at Best Buy?

"Lots of interaction between employees, very social, and technology stuff is always fun to be around."

Do you have any tips for others interviewing with this company?

"It's all about sales, even the non sales positions. They like role playing in interviews, so be prepared to sell the interviewing manager something, and be ready to try a few times after he rejects your sales, they want all their employees to try multiple times even after a customer has said no."

What don't you like about working at Best Buy?

"The expectation to sell a totally worthless service/warranty, as well as financing, then turn around and explain to customers that have previously purchased such services/warranty of how useless it is and that they are out of luck or need to give us more money. Having equipment thrown at me and my team by customers, being threatened, constantly being yelled at. Being constantly understaffed. Almost all employees being nearly incompetent, especially the sales employees."

What suggestions do you have for management?

"If your only way to make money is financing, services, and warranties (which it is, the only physical thing they make money on is accessories), then make those warranties useful for more than 10% of the customers, and make the SERVICES better, which means you'll have to hire people that actually know something instead of having a computer salesman that doesn't know if a CPU is quad core or not, or having computer techs who know virtually nothing about how computers work and only about selling services/warranties."