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Eastman Kodak Employee Reviews for Technical Support Supervisor

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Technical Support Supervisors at Eastman Kodak give their company a 3.3 out of 5.0, while the average rating for Eastman Kodak is 3.9, making them 17% less happy than every other employee at Eastman Kodak and 19% less happy than every other Technical Support Supervisor on CareerBliss - the happiest Technical Support Supervisors work for Dell.

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3.3
Average Rating
(based on 1 Technical Support Supervisor Review Rating)
Technical Support Supervisor
in Rochester, NY

"Supervised hundreds of level 1 techs, handled irate customers."

What do you like about working at Eastman Kodak?

"I genuinely liked all my coworkers. They were a good group of people and we would really gather as a team and help each other out."

Do you have any tips for others interviewing with this company?

"Unfortuantely there is not much to say because the entire department was moved to India, and they have ceased making that particular product line"

What don't you like about working at Eastman Kodak?

"There were several questionable policies from people who were not from our office and had never been to our office that we couldn't question. They came from very high up in the company."

What suggestions do you have for management?

"I think moving the entire department to India was a terrible idea. By far the biggest complaint I received from people was that they couldn't understand the person on the phone on account of the accent."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 4 / 5
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