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3 Lead Customer Service Agent Reviews

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Lead Customer Service Agent at Delta Air Lines
in Salt Lake City, UT

Please give us a one liner to describe this review.

"Delta's biggest problem is their management especially, local and middle managers."

What do you like about working at Delta Air Lines?

"I liked the people I worked with and I liked the job."

What don't you like about working at Delta Air Lines?

"I had no respect for upper management and many of my peers. They should not have been in those positions."

What suggestions do you have for management?

"If you take care of your people they will take care of you. Morale is non existent due to poor management and management culture. To them the employees are just numbers."

Lead Customer Service Agent at 1-800-Flowers.com

Please give us a one liner to describe this review.

"Flowers was a great pkace to start my career."

Lead Customer Service Agent at Delta Air Lines
in Los Angeles, CA

What do you like about working at Delta Air Lines?

"It was like working with family."

Do you have any tips for others interviewing with this company?

"Be honest, stay true to yourself."

What suggestions do you have for management?

"Continue to keep communication open, and fair."

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